THE DIMENSIONS HAVE NOT BEEN COMPLIED WITH, THE MEASUREMENTS DO NOT COMPLY WITH THE SPECIFICATIONS. BE CAREFUL WITH THIS DETAIL. WHEN THE PRODUCT ARRIVES IN YOUR COUNTRY, NOTHING CAN BE DONE, THEY SIMPLY SAY THEY ARE STANDARD MEASURES. THAT ALREADY LOOKS LIKE A SCAM
Antwort des Lieferanten:
First of all, I'm sorry that my product has brought you an unpleasant experience. Regarding the difference in tire sizes you mentioned, I have been communicating with you. There are some details, such as measurement methods and measurement environments, that I need to understand to ensure the accuracy of your measurement results. For example, did you perform the measurement at the correct air pressure of 475KPA, but I have not been able to get your reply. I hope you can continue to communicate with me and I will solve your problem as soon as possible.
I also want to know if my product is working properly now.
I want to apologize to you because I failed to provide you with a product that satisfied you sufficiently. I sincerely want to know if you have any specific claim requirements and I will work 100% to satisfy you. You are a very serious customer and your rigor has earned my respect.
Looking forward to your reply and wish you a nice day
20 Mar 2024